We understand that effective and responsive technical support is essential to our customers ongoing business operations. We pride ourselves on being able to respond quickly and our UK-based support team is on hand 24 hours a day, 365 days of the year.

1st and 2nd line support will be available to all NGS customers and, where necessary, will be escalated with our vendor partners in accordance with our service level agreements. All calls are logged and progress monitored to ensure that each call is resolved and results in a successful outcome.